Claims Centre
Your guide to filing and managing insurance claims. We’re here to make the claims process simple, fast, and stress-free.
Claims Process
Follow these simple steps to ensure your claim is processed quickly and efficiently.
Report Incident
Contact us immediately after an incident occurs. The sooner you report, the faster we can process your claim.
Submit Documentation
Provide all required documents including claim forms, police reports, photos, and supporting evidence.
Claim Assessment
Our claims team will assess your claim and keep you updated throughout the evaluation process.
Motor Insurance Claims
Immediate Steps:
- Ensure safety of all parties involved
- Call police if there are injuries or significant damage
- Take photos of all vehicles and the accident scene
- Exchange contact and insurance information
- Contact MINET claims department immediately
Required Documents
Property Insurance Claims
For Home & Householders Insurance:
- Secure the property to prevent further damage
- Take detailed photos of all damage
- Make a list of all damaged/stolen items
- Report theft to police immediately
- Keep receipts for temporary repairs
Property Claim Documentation
Claims Contact Information
Average claim processing time: 5-7 business days